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Privacy Policy – Not Another Witch

Last updated: 1/11/2025

At Not Another Witch (“we,” “us,” or “our”), your privacy is important. This Privacy Policy explains how we collect, use, disclose, and store your personal information, and your rights under the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs).

By using our website, purchasing services, or interacting with us, you consent to the practices outlined in this policy.

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1. What Personal Information We Collect

We collect personal information to provide our services, communicate with you, and improve your experience. This may include:

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1.1 Information You Provide Directly

  • Name, email address, phone number

  • Payment or billing details (processed via third-party platforms)

  • Birth date, birth time, and location (for astrology readings)

  • Details shared during consultations, emails, forms, or surveys

  • Preferences, intentions, or custom service requests

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1.2 Information Collected Automatically

When you visit our website, we may collect:

  • IP address and device information

  • Browser type and operating system

  • Pages visited, time spent, and navigation data

  • Referring websites or search engines

  • Cookies and similar technologies

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1.3 Payment Information

All payments are processed via secure third-party platforms (e.g., Stripe, PayPal). We do not store full credit/debit card details on our servers.

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2. How We Collect Your Information

We collect information:

  • Directly from you, when you:

    • Make a purchase

    • Book a reading or ritual

    • Sign up for newsletters

    • Submit forms or surveys

  • Automatically, through website usage and cookies

  • From third parties, if you interact with us via social media or other platforms

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3. Why We Collect Your Personal Information

We collect personal information to:

  • Provide services, products, and customer support

  • Process payments and manage bookings

  • Personalise and improve your experience

  • Send newsletters, offers, or marketing (with consent)

  • Understand how users interact with our website

  • Comply with legal and regulatory obligations

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4. How We Use Your Information

Your information may be used to:

  • Deliver tarot readings, astrology services, custom rituals, or herbal blends

  • Communicate with you about your purchases or bookings

  • Send you marketing communications, if consented

  • Monitor website usage and improve services

  • Protect against fraud, abuse, or unlawful activity

  • Meet legal obligations

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5. Disclosure of Personal Information

We may share your personal information with:

  • Service providers who assist with payments, bookings, email, or analytics

  • Legal or regulatory authorities when required by law

  • Third-party partners only for the purposes you consent to (e.g., marketing collaboration)

We do not sell or rent your personal information.

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6. Overseas Disclosure

Some third-party service providers may store or process your information outside Australia. By using our website or services, you consent to this. We take reasonable steps to ensure overseas providers comply with privacy obligations equivalent to the APPs.
 

7. Storage and Security of Personal Information

We take reasonable steps to protect your information:

  • Secure servers and databases

  • Encrypted connections (SSL)

  • Restricted access to authorised personnel

  • Regular monitoring for security breaches

While we take precautions, no method of transmission or storage is 100% secure. You use our website at your own risk.

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8. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Improve website functionality

  • Analyse traffic and user behaviour

  • Personalise content and marketing

  • Remember user preferences

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

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9. Your Rights

Under the APPs and Australian privacy law, you may:

  • Access your personal information

  • Correct or update inaccurate information

  • Request deletion of your personal information

  • Withdraw consent for marketing communications

  • Make a complaint regarding privacy

To exercise your rights, please contact us using the details below. We will respond in a reasonable timeframe.

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10. Retention of Personal Information

We retain personal information only as long as necessary to:

  • Provide services and fulfill obligations

  • Comply with legal requirements

  • Maintain business records

Astrology birth information and ritual details are retained for service delivery unless you request deletion.

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11. Children’s Privacy

Our website and services are not intended for children under 18.
We do not knowingly collect information from minors.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes take effect when published on this page. The “Last updated” date will reflect the most recent version.

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13. Contact Us

If you have any questions, requests, or complaints regarding your privacy, contact:

Not Another Witch
Email: notanotherwitch@gmail.com

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